We read some bad reviews and decided that some people are just plain spoiled if they didn’t like Secrets Akumal.
I enjoyed an exercise type activity every day. They also had the spin bikes in the pool which was different and fun. The fun part was looking for the sea turtles, which we found most every time we went out. We brought our own gear and snorkeled everyday. There were plenty of grass thatched umbrellas and lounge chairs. We ended up spending most our time at the beach. Usually we go to the pool and just take walks in the surf of the beach. The pool areas were so pretty and the landscaping lovely. The bed and pillows were of nice quality and comfortable. There was plenty of space in the bathroom area. The rooms are nicely decorated and everything worked perfectly with no problems.
The architecture and building design is classy and quality. Secrets Akumal was the perfect combination of everything we love. Ultimate All-Inclusive Travel has been assisting us for vacation guidance, advice, and the best bang for our buck for about 11 years now. This is our favorite all inclusive by far. We were able to really get to know the workers and no waking up early to save a spot by the pool. We just wanted to thank you so much for giving us this awesome vacation we wouldn’t have been able to afford without the promotion you were able to find for us. They refilled our wine glasses without us even noticing sometimes! Superb customer service! We would put our empty water glass down and see how long it took for them to notice. We have never been to a resort where they anticipated what you needed like this resort did. The water circuit in the spa is a MUST! We went every day after our work out. The resort is really laid back and relaxing which was exactly what we wanted and was great for us after the two weeks of hard times in our family, but if someone was wanting a little more entertainment and activity…then this probably would not be the place for the them. We had a fantastic time on our vacation to the Haven Resort! By far the most beautiful resort we have been to, the best food we have ever had, and top notch service! One night we took pictures by the beach during sunset (another wonderful service offered by the resort) and they came out beautifully. The fish are beautiful and we are able to dive on our own, which is fabulous. We scuba dive twice a day and the water is clear blue and warm, around 83 degrees. We have gone to pick them up and they wanted to stay longer. They baked cookies with Elmo, went to a birthday party for cookie monster, sang songs with Bert and Ernie, treasure hunts, pool parties and the list goes on. The drinks are top shelf as well, apple martinis, piña coladas, etc. Popcorn,cotton candy, and ice cream can be found almost anywhere. There is also a wood-fired oven outdoor pizza cafe, a 50’s style diner that specializes in ice cream sodas. The resort has a petite French cafe that serves specialty coffee drinks,teas, and freshly baked cookies and pastries. The next evening we went to a French restaurant and had black mussels, a warm goat cheese salad with a balsamic reduction dressing, beef tenderloin with a Bernaise sauce, and a cake made of dark chocolate bars, French cream and fresh strawberries and another desert with fruit and a sabayon sauce. The food is spectacular, I had my doubts, being that this is an all inclusive resort, how good could it be? The first evening we had prawns and king crab, the second, we went to Teppanyaki restaurant and had shrimp, chicken, beef and mahi mahi. There is a refrigerator in the room that is fully stocked with water and sodas and the room is cleaned twice daily. From before we even arrived, the resort was extremely accomodating, the service here is unbelievable. Hard Rock All-Inclusive Resorts Specialsīeaches Turks & Caicos has exceeded our expectations.